What to consider, what to expect, and how to choose the right boiler.
Smell gas? Do not touch anything. Do not use switches. Open windows, leave the property, and call the National Gas Emergency Line: 0800 111 999.
Carbon monoxide alarm sounding? Get everyone out immediately and call 999. Learn more about carbon monoxide safety.
A new boiler is a significant investment. However, if your current boiler is struggling, replacement often makes more financial sense than repeated repairs.
Consider replacement if:
Still unsure? Read our honest guide: Repair or replace? An engineer’s guide.
| Type | Best For | Pros | Cons |
|---|---|---|---|
| Combi | Flats, small to medium homes, one bathroom | No tank needed, instant hot water, space saving | Can struggle with multiple outlets at once |
| System | Larger homes, two or more bathrooms | Good pressure to multiple outlets, works with cylinder | Needs hot water cylinder (takes space) |
| Regular | Older properties with existing tank systems | Works with existing setup, good for high demand | Needs tank and cylinder, less efficient |
Most London homes suit a combi boiler because they are compact, efficient, and provide hot water on demand. If you have a larger home or multiple bathrooms, a system boiler with a cylinder may be better.
Choosing the right size: Boiler size depends on hot water demand, number of bathrooms, insulation, and radiator capacity. We confirm the correct specification during the survey.
More detail: Combi boiler vs hot water tank: which is right for your home?
| Factor | Impact |
|---|---|
| Boiler type and brand | Premium brands cost more but often last longer |
| Boiler size (kW output) | Larger homes need more powerful boilers |
| Location change | Moving the boiler adds pipework and labour |
| Flue routing | Longer or complex flue runs increase cost |
| System upgrades | New controls, valves, or pipework add cost but improve efficiency |
| Power flush | Recommended before fitting to protect your new boiler |
| Gas pipe upgrade | Some older properties need a larger gas supply |
We provide a fixed quote after surveying your property. No hidden costs, no surprises.
In writing: You receive a clear scope of works, what is included, and what is not included, before you agree to anything.
We install all major brands. These are the ones we most often recommend:
| Brand | Why We Recommend It | Warranty |
|---|---|---|
| Worcester Bosch | Excellent reliability, widely available parts, strong UK support | Extended warranties available |
| Vaillant | High quality, efficient, popular with installers | Extended warranties available |
| Viessmann | Premium German engineering, very quiet operation | Extended warranties available |
| Ideal | Good value, reliable, UK made | Extended warranties available |
| Baxi | Solid mid range option, good parts availability | Extended warranties available |
Warranty terms depend on the model and installer accreditation. We recommend the best option for your home, budget, and hot water demands.
Read our comparison: Vaillant vs Worcester Bosch.
Full guide: The ultimate buyer’s guide to choosing a new boiler.
We normally recommend a modern thermostat and proper system control setup because it improves comfort and can reduce gas usage. Options include programmable thermostats, smart controls, and zoned heating for larger properties.
We strongly recommend a power flush before fitting a new boiler. London is a hard water area, and over time limescale and sludge can restrict flow and strain key components. A power flush clears the system and helps protect your investment. Learn more about power flushing.
Most straightforward boiler swaps (same position, same type) take one day. Complex installations involving relocation, system changes, or extensive pipework may take two days.
We confirm the expected duration when we provide your quote.
London has many older properties with unique challenges:
If your property is listed or in a conservation area, flue positioning and external changes may be restricted. We advise during the survey.
We have extensive experience with London’s older housing stock. Read: The Victorian homeowner’s dilemma.
Landlords: A reliable boiler is essential for tenant satisfaction and legal compliance. A new, efficient boiler can also improve your property’s EPC rating.
After installation, remember you will need an annual Gas Safety Certificate. Read our landlord checklist for full compliance requirements.
We install boilers across all London boroughs and surrounding areas.
All our installations include:
We recommend annual boiler servicing to maintain your warranty and keep your boiler running efficiently.
How long will a new boiler last?
A quality boiler from a reputable brand, properly installed and serviced annually, should last 12 to 15 years or more. Some last over 20 years with good maintenance.
Do I need to upgrade my radiators?
Not always. If your radiators are in good condition and adequately sized, they can stay. We advise during the survey if any need replacing or if a power flush would help.
Can you move my boiler to a different location?
Yes. We regularly relocate boilers to cupboards, utility rooms, lofts, and garages. This adds to the cost but may be worthwhile for space or aesthetic reasons.
Will I lose heating during installation?
Yes, but only for the day of installation. We aim to have your new boiler up and running before we leave.
What happens to my old boiler?
We remove and dispose of it safely as part of the installation. This is included in your quote.
Free, no obligation survey and fixed price quote. No hidden costs.
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