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Boiler Repairs Sime Boiler Repairs

Sime Boiler Repairs London

Over 20+ years experience with Sime Boilers

24 hour service
Insurance approved
All parts guaranteed for a year
90% repaired on the same day

0203 695 3137


How we can assist with your Sime Boilers

  • Emergency Boiler Repairs
  • Boiler Service
  • Landlord Safety Certificates
  • New Boilers Installations
  • Leaking & Noisy Boilers
  • Power Flushes

Boiler Repairs R Us are experienced in handling all types of Sime Boilers. We can also assist with all gas, condensing, combi boiler installations and upgrades. All our plumbers are Gas Safe Registered so you can be assured all our work is carried out within the required regulations. So for complete customer satisfaction call us on 0203 695 3137 to get your Sime Boilers repaired today!


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Sime Boilers and Boiler Repairs R Us


Our company specializes in the repair and maintenance of Sime Boilers, ensuring that your heating system operates efficiently and reliably. We understand the intricacies of these systems and have a team of experienced technicians ready to assist you with any issues you may encounter. In addition to Sime, we also service other popular boiler brands such as Ariston and Glow Worm.


London Specialists


Do you need repairs for your Sime boiler? Are you based in the London area? And do you want to ensure you get top-quality service at the best price? If so, you’ve come to the right place.

By choosing Boiler Repairs R Us for your Sime boiler repairs, you benefit from over twenty years of experience working with Sime models. Our highly skilled and qualified team are experts in Sime products, which means you can trust that the technician who arrives at your door will have the right expertise and tools for the job. We guarantee that all repair work is completed quickly and efficiently

It is crucial to hire a gas safe registered engineer for the repair and servicing of gas boilers to ensure safety and efficiency.

Our Maintenance Services

At Boiler Repairs R Us, we offer a comprehensive maintenance service for Sime boilers. Our Gas Safe engineers will:

  • Inspect your boiler and identify any potential issues
  • Clean and maintain the boiler and its components
  • Check and replace any worn or damaged parts
  • Test the boiler to ensure it is working efficiently and safely
  • Provide a detailed report of the work carried out and any recommendations for future maintenance

We also offer a range of additional services, including:

  • Power flushing to remove sludge and debris from your heating system
  • System upgrades to improve efficiency and performance
  • Boiler replacement and installation

By choosing Boiler Repairs R Us for your Sime boiler maintenance and servicing, you can trust that your boiler is in good hands. Our experienced engineers are dedicated to providing a high-quality service that meets your needs and budget. Contact us today to schedule your maintenance appointment and keep your Sime boiler running efficiently and safely.


Maintenance and Servicing


Regular maintenance is crucial for the efficient and safe operation of your Sime boiler. Neglecting maintenance can lead to a range of issues, including reduced performance, increased energy bills, and even safety risks. At Boiler Repairs R Us, we understand the importance of regular maintenance and offer a range of services to keep your Sime boiler running smoothly.

Our experienced Gas Safe engineers are trained to identify and address any potential issues before they become major problems. By scheduling regular maintenance, you can:

  • Ensure your Sime boiler is working efficiently and effectively
  • Reduce the risk of breakdowns and costly repairs
  • Extend the lifespan of your boiler
  • Maintain your boiler’s warranty (if applicable)
  • Prevent carbon monoxide poisoning and other safety risks

Sime boilers

Sime has an incredible range of top quality heating products. As the company puts it in its slogan ‘Valuing Your Climate’, it pulls out all the stops to make sure your home is heated with efficiency and sustainability.

Amongst its long list of products, Sime offers:

  • Wall hung boilers
  • Floor standing
  • Accessories
  • Light commercial
  • Hiu’s, Solar Thermal and Renewables

Knowing the manufacturer is crucial when seeking repair services, as it ensures you receive personalized services based on the manufacturer’s specifications.

When you add one of its top quality models to your workplace or home, you want to make sure you get service and maintenance that matches its efficiency. That’s the level of service you get when you hire Boiler Repairs R Us. The advantages of coming to our experienced team are many, including:

  • Cost transparency: We pride ourselves on being totally transparent with our charges: no hidden costs and up front quoting, helping you save money.
  • Speed: Thanks to our huge network of tradespeople, you can rest assured that, regardless of your location, as long as you’re in the London area we will be at the door with no delays.
  • Experience: Our team has more than two decades of experience installing, repairing and maintaining Sime boilers. This means, you can rest assured that your model will be fixed with no delays.

Punctual work carried out to a very high standard and very reliable and easy to communicate with. WIll recommend to my friendsJason – Croydon, SurreyVery friendly, helpful and professional, it was a pleasure having them in the house. Would recommend to anyone who needs a new boiler.Joanne – Wimbledon, London


Sime Boiler Models We Service and Repair


  • Sime Murelle HE R ErP: High-power wall-hung condensing gas boiler designed for heating only.
  • Sime Brava Slim HE ErP: Wall-hung condensing gas boiler for instantaneous hot water and central heating.
  • Sime Murelle One HE: Condensing wall-hung gas boiler for heating only.
  • Sime Murelle Elite HE: Condensing wall-hung gas boiler for heating only.
  • Sime Murelle PRO HE: Condensing wall-hung gas boiler for heating only.

Hybrid Systems:

  • Sime Murelle Revolution: A hybrid system combining a gas condensing boiler with an air/water heat pump.
  • Sime Murelle HT: Instantaneous wall-hung condensing boiler with advanced technology for heating only.
  • Sime Murelle HM ErP: Wall-hung condensing boiler for instantaneous hot water and central heating.
  • Sime Murelle HT: Instantaneous wall-hung condensing boiler with high technology and heating only.
  • Sime Murelle EQUIPE 70 ErP: Modular unit composed of multiple premixed condensing boilers.

Areas we Cover in London


EC district:

EC1A EC1M EC1N EC1P EC1R EC1V EC1Y : Barbican, Clerkenwell, Finsbury
EC2A EC2M EC2N EC2P EC2R EC2V EC2Y : Moorgate, Liverpool Street
EC3A EC3M EC3N EC3P EC3R EC3V : Aldgate, Monument, Tower Hill
EC4A EC4M EC4N EC4P EC4R EC4V EC4Y : Fleet Street, St Paul’s

WC district:

WC1A WC1B WC1E WC1H WC1N WC1R WC1V WC1X: Bloomsbury, Gray’s Inn
WC2A WC2B WC2E WC2H WC2N WC2R: Covent Garden, Holborn, Strand

E district

E1: Mile End, Stepney, Whitechapel
E2: Bethnal Green, Shoreditch
E3: Bow, Bromley-by-Bow
E4: Chingford, Highams Park
E5: Clapton
E6: East Ham, Beckton
E7: Forest Gate, Upton Park
E8: Hackney, Dalston
E9: Hackney, Homerton
E10: Leyton
E11: Leytonstone
E12: Manor Park
E13: Plaistow
E14: Isle of Dogs, Millwall, Poplar
E15: Stratford, West Ham
E16: Canning Town, North Woolwich
E17: Walthamstow
E18: South Woodford
E20: Olympic Park, Stratford

N district

N1: Barnsbury, Canonbury, Islington
N2: East Finchley
N3: Finchley Central
N4: Finsbury Park, Manor House
N5: Highbury
N6: Highgate
N7: Holloway
N8: Crouch End, Hornsey
N9: Lower Edmonton
N10: Muswell Hill
N11: Friern Barnet, New Southgate
N12: North Finchley, Woodside Park
N13: Palmers Green
N14: Southgate
N15: Seven Sisters
N16: Stamford Hill, Stoke Newington
N17: Tottenham
N18: Upper Edmonton
N19: Archway, Tufnell Park
N20: Totteridge, Whetstone
N21: Winchmore Hill
N22: Alexandra Palace, Wood Green

NW district

NW1: Camden Town, Regent’s Park
NW2: Cricklewood, Neasden
NW3: Hampstead, Swiss Cottage
NW4: Brent Cross, Hendon
NW5: Kentish Town
NW6: Kilburn, Queens Park, West Hampstead
NW7: Mill Hill
NW8: St John’s Wood
NW9: Colindale, Kingsbury
NW10: Harlesden, Kensal Green, Willesden
NW11: Golders Green, Hampstead Garden Suburb

SE district

SE1: Bermondsey, Borough, Southwark, Waterloo
SE2: Abbey Wood
SE3: Blackheath, Westcombe Park
SE4: Brockley, Crofton Park, Honor Oak Park
SE5: Camberwell
SE6: Bellingham, Catford, Hither Green
SE7: Charlton
SE8: Deptford
SE9: Eltham, Mottingham
SE10: Greenwich
SE11: Lambeth
SE12: Grove Park, Lee
SE13: Hither Green, Lewisham
SE14: New Cross, New Cross Gate
SE15: Nunhead, Peckham
SE16: Rotherhithe, South Bermondsey, Surrey Docks
SE17: Elephant & Castle, Walworth
SE18: Plumstead, Woolwich
SE19: Crystal Palace, Upper Norwood
SE20: Anerley, Penge
SE21: Dulwich
SE22: East Dulwich
SE23: Forest Hill
SE24: Herne Hill
SE25: South Norwood
SE26: Sydenham
SE27: Tulse Hill, West Norwood
SE28: Thamesmead

SW district

SW1: Belgravia, Pimlico, Westminster
SW2: Brixton, Streatham Hill
SW3: Brompton, Chelsea
SW4: Clapham
SW5: Earl’s Court
SW6: Fulham, Parson’s Green
SW7: South Kensington
SW8: Nine Elms, South Lambeth
SW9: Brixton, Stockwell
SW10: West Brompton, World’s End
SW11: Battersea, Clapham Junction
SW12: Balham
SW13: Barnes, Castelnau
SW14: East Sheen, Mortlake
SW15: Putney, Roehampton
SW16: Norbury, Streatham
SW17: Tooting
SW18: Earlsfield, Wandsworth
SW19: Merton, Wimbledon
SW20: Raynes Park, South Wimbledon

W district

W1: Marylebone, Mayfair, Soho
W2: Bayswater, Paddington
W3: Acton
W4: Chiswick
W5: Ealing
W6: Hammersmith
W7: Hanwell
W8: Kensington
W9: Maida Vale, Warwick Avenue
W10: Ladbroke Grove, North Kensington
W11: Holland Park, Notting Hill
W12: Shepherd’s Bush
W13: West Ealing
W14: West Kensington

Outer London

BR: Bromley
CR: Croydon
DA: Dartford
EN: Enfield
HA: Harrow
IG: Ilford
KT: Kingston
RM: Romford
SM: Sutton
TW: Twickenham
UB: Uxbridge
WD: Watford


Sime Combi Boiler Problems


  • Sime Combi Boiler No Hot Water
  • Sime Combi Boiler No Power
  • Sime Combi Boiler Not Igniting
  • Sime Combi Boiler No Heating But Hot Water
  • Sime Combi Boiler Hot Water Problems
  • Sime Combi Boiler Not Heating Water Properly
  • Sime Combi Boiler Heating But Not Hot Water
  • Sime Combi Boiler Poor CH And Not Hot Water
  • Sime Combi Boiler Is Working For Heating But Not Hot Water
  • Sime Combi Boiler No Hot Water But Heating Works OK
  • Sime Combi Boiler Stopped Working
  • Sime Combi Boiler Central Heating Not Working
  • Sime Combi Boiler Wont Fire Up
  • Sime Combi Boiler Keeps Switching Itself Off
  • Sime Combi Boiler Pump Running But Does Not Fire
  • Sime Combi Boiler No Lights
  • Sime Combi Boiler Not Firing Up In DHW Mode
  • Sime Combi Boiler Keeps Cutting Out
  • Sime Combi Boiler Failing To Ignite
  • Sime Combi Boiler Not Lighting
  • Sime Combi Boiler Reset Button Not Working

Sime Fault Code Help

Quick checks, common Sime boiler fault codes (AL and F codes), and when to call a Gas Safe engineer for Sime boiler repairs in London.

Safety First

Smell gas? Do not touch anything. Do not use switches. Open windows, leave the property, and call the National Gas Emergency Line: 0800 111 999.

CO alarm sounding? Treat it as real. Open windows and doors, get everyone out immediately (including pets), then call 0800 111 999 from outside.
If anyone feels unwell (headache, dizziness, nausea, confusion, chest pain, breathless, collapse), call 999.
More information: Carbon monoxide safety guide.

No gas smell, no alarm? Your Sime boiler may have locked out as a safety precaution. Try the quick checks below.

Quick Checks Before You Call

These take 60 seconds and fix many common lockouts:

  1. Check the pressure gauge – if below 1 bar, top up using the steps below. Full guide:
    Boiler pressure guide.
  2. Note the fault code – Sime boilers often show AL or F codes. Write it down exactly before calling.
  3. Check your fuse box – boilers need electricity. A tripped switch is an easy fix.
  4. Check thermostat and timer – settings can change after power cuts or clock changes.
  5. Freezing weather? – the condensate pipe may be frozen. See:
    How to fix a frozen condensate pipe.
  6. Reset once only – on many Sime models you turn the selector to RESET and release. If it locks out again, stop and call an engineer.

About Sime Boilers

Sime is an Italian manufacturer (founded in 1973) and many London properties still have Sime boilers installed from the 1990s and 2000s. Popular UK models included the Friendly, Super 90, and Format ranges. Parts are often available, but older boilers can become uneconomical if failures repeat. If your Sime is 15 to 25 years old, we normally assess repair value based on fault type, parts availability, and overall condition.

Important: Older Sime Model Safety Notice

If you have a Sime 80C, 100C, or 110C model (or you are not sure), do not keep resetting an overheat or lockout fault.
Stop using the boiler and arrange an inspection by a Gas Safe registered engineer. If your appliance is subject to a manufacturer safety update, we can advise on the correct route to get it checked.

Common Sime Boiler Fault Codes

Note: Sime uses AL and F codes depending on the model range. If you are unsure, call and read exactly what the display shows.

Code What it Usually Means Urgency Safe DIY Check?
F10 / AL10 Low water pressure Low Yes – top up to 1.0 to 1.2 bar (or 1.2 to 1.5 bar on some sealed systems)
AL01 Flow sensing / circulation detection issue (model dependent) Medium No – call engineer
F01 Overheat / safety thermostat tripped High No – do not keep resetting
F02 DHW (hot water) probe short circuit (model dependent wording) Medium No – call engineer
F04 No flame / ignition failure Medium Check gas is on, reset once
AL02 DHW sensor fault Medium No – call engineer
AL03 Heating sensor fault Medium No – call engineer
AL05 Fan / flue airflow fault High No – call engineer
AL06 Condensate drain issue or condensate system blockage (common in freezing weather) Medium Check condensate pipe externally (do not dismantle the boiler)
AL37 Low mains voltage / electrical supply irregularity Medium Check sockets/fuse box; call if it persists

Tip: If the same Sime fault code returns after one reset, stop and book an engineer. Repeated resets can worsen ignition and overheat faults.

How to Top Up Boiler Pressure

If your gauge shows below 1 bar or you see F10 or AL10:

  1. Identify the filling method – Sime models vary. Some use a built-in/telescopic filling knob, others use a braided filling loop with two valves.
  2. Open slowly – you should hear water entering the system.
  3. Watch the gauge – stop at 1.0 to 1.2 bar (or follow your boiler’s guidance). Do not exceed 2 bar.
  4. Close fully – return the knob/valves to the closed position.
  5. Reset once if needed – turn the selector to RESET and release.

If pressure drops again within 24 to 48 hours, you likely have a leak or a component issue (PRV, expansion vessel, or air vent). More detail:
Complete pressure guide.

Frozen Condensate Pipe

If temperatures have been below freezing and your boiler shows F04 or AL06, the condensate pipe may be frozen or blocked:

  1. Find the plastic pipe (usually white or grey) exiting through an external wall near the boiler.
  2. Pour warm (not boiling) water over the frozen section, starting from the top.
  3. Alternatively, wrap with a hot water bottle or warm towel.
  4. Reset the boiler once after thawing.

If this happens every winter, we can reroute or insulate the pipe permanently. Full guide:
How to fix a frozen condensate pipe.

Is This Urgent?

Not every fault needs an emergency callout:

Situation Urgency
No heating but hot water works Usually safe to wait
No heating or hot water, vulnerable person at home Call now
Any smell of gas Emergency – call 0800 111 999
CO alarm sounding Evacuate – call 0800 111 999
Boiler leaking water Call today
Fault clears after one reset Book a service soon
Repeated lockouts (two or more times) Call today
Overheat fault code (F01) Call now – do not keep resetting

Sludge, Kettling, or Cold Radiators?

Limescale and system sludge can contribute to overheating, noise, poor circulation and repeated lockouts. A
power flush cleans the system and helps protect your boiler.
Read our power flush guide.

Frequently Asked Questions

Is it worth repairing a Sime boiler over 15 years old?
It depends. Many Sime boilers from the 1990s and 2000s are now 15 to 25 years old. If this is the first major failure, a sensible repair can still be worth it.
If faults are recurring or parts are becoming difficult to source, replacement may be more cost-effective. We will give you an honest assessment.
More detail: Repair or replace guide.

How often should I service my Sime boiler?
Once a year, ideally before winter. Annual servicing improves safety, efficiency and reliability. See:
Boiler servicing.

My boiler keeps losing pressure. What should I do?
If you need to top up regularly, you likely have a leak or a component issue (PRV, expansion vessel, or an air vent). Do not ignore it. Read our
pressure guide or call us for a diagnosis.

Do I need a Gas Safety Certificate for my rental property?
Yes. Landlords must have all gas appliances checked annually by a Gas Safe registered engineer. See:
Landlord Gas Safety Certificates.

Renting This Property?

Tenants: Contact your landlord or letting agent first. They are responsible for arranging repairs. Keep a written record of your report.

Landlords: Stay compliant with our
landlord checklist and book your annual
Gas Safety Certificate.

Sime Boiler Repairs Across London

We repair Sime boilers across North, South, East, West and Central London. See our full
London coverage.

This guide is written and reviewed by Gas Safe registered engineers with over 20 years’ experience repairing Sime boilers across London. Last updated December 2025.

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